Control room of Howrah City Police is located at the 1st floor of the Building at Shibpur Police Lines the Office of the Commissioner of Police, Howrah, 438, G.T. Road (S), Howrah -711102. Control Room of Howrah City Police deals with continuous monitoring of all sorts of actions viz. law and order situation, festivals, apprise crime incident, VIP Movement to all concerned as well as movement of RFS & HRFS round the clock to combat any situation by assisting the Police Stations, Traffic, shifting of sick and injured persons for medical treatment, informing and sending fire Brigade/Disaster Management Team in any arson or fire incident, rendering assistance/help through 100 dial helpline telephones and also to keep liaison with the other Districts/ Superiors.

Control Room is functioning with experienced officers and force round the clock. E-Mail Section & RT Wireless Section, Message Receive & Despatch section are also functioning under one roof of the Howrah City Police Control Room. Deputy Commissioner of Police, Head Quarters, and Assistant Commissioner of Police, Head Quarters are the controlling and supervising officers of the Control Room. The Telephone Numbers of the Control Room are 033-2641-5614, 033-2637-4761 and 033-2637-4762. The Fax is functioning in 033-2641-5614.